With Hermes Bank, you can open an Individual and/or Corporate Current Accounts and Fixed Term & Notice Deposit Accounts. For more information kindly contact us.

You can apply for account opening via our approved Professional Associates. For more information kindly contact us.

We can accept most jurisdictions in accordance with our Compliance Rules & Regulations and Sanctions List. Unfortunately, we cannot offer accounts to US Citizens.

Hermes Bank offers accounts in six currencies. Kindly contact us to confirm we support your required account currency.

Hermes Bank can offer Fixed Term Deposit and Notice Deposit Accounts. Kindly contact us for Terms & Conditions for these types of account.

Subject to completing our Due Diligence, your new Hermes account can be open in few days at most.

One of the approved business associates can submit your application via our unique online B2B portal. Kindly contact the bank for more information.

Initial account funding is 1,000 EUR or equivalent in another supported currency, for Individual and Corporate accounts.

Once we approve your account you will receive all necessary links, ID’s and your Token Device in order to access your account.

Immediately and as long as you have taken the necessary steps to log on for the first time in Hermes i-Bank service.

Your User ID is the code you use for identification when accessing your online banking service. Each user ID is unique.

The token device is an electronic device that generates a one-time password allowing access to Hermes i-Bank service. Your Token Device enables you to perform transactions via your internet banking or via fax instructions by using a more secure authentication process called Transactions Signing.

To withdraw funds you need to transfer funds to your Hermes card. Your Hermes card can be used to withdraw money from any ATM.

You can log in to your i-Bank service access and check your account anytime, anywhere. Our online banking allows you to view your current balance, any movements and download your account statements.

Yes, you can view your statements for the last year by accessing your Internet Banking.

Yes, someone with your account information can wire funds to your account within Hermes Bank. You will need to provide your account details and also provide the SWIFT Code. You might be asked to submit supporting documents for receiving funds into your account.

Wire Transfers are processed according to your instructions, for example same date or standard wire and are subject to clearing time and provision of supporting documentation if required.

Simply contact us and our Payments Team will assist you with any issues you may be experiencing.

If we have already executed the transfer and you wish to cancel it, we will require instructions from you to recall the funds. Please note that this process might take time, and will be subject to a fee.

A SWIFT code is a unique identification code for banks required for the completion of international transfers. The Hermes Bank SWIFT code is HEMMLCL2

Please contact us for further information. You may also view the applicable fees via the Hermes Bank internet banking portal.

One of the approved Business Associates can submit your application via the online Hermes B2B portal.

Kindly refer to the detailed instructions provided with your card. If you do require further assistance, please do not hesitate to contact us directly.

You can transfer funds to your Hermes card via Hermes i-Bank service.

When you receive your card, a link will be included via which you may check the card balance.

Yes. Please contact the bank for further information regarding additional cards on a single account.

The following limits apply to Hermes debit cards: Daily purchase limit of EUR 5.000 or equivalent.
Daily withdrawal limit of EUR 5.000 or equivalent.
Monthly withdrawal limit of EUR 10.000 or equivalent.
Monthly purchase limit of EUR 150.000 or equivalent.
Please note that local limits may apply if those are less than the above mentioned. Please contact us directly for more information.

Please contact the service telephone number provided with your card. It is available 24/7.

The bank operates from 11.00 a.m. to 20.00 p.m. GMT and its call center from 06.00 a.m. to 16.00 p.m. GMT

The cut-off time is the latest time where Hermes Bank accepts and effects payment orders to and from customers. The cut-off time can vary depending on the payment type and the currency involved. For more information about the cut-off times, please contact us or refer to the Hermes Internet Banking portal.